Cargo theft is a growing concern for the U.S. transportation system, costing the economy billions annually. These crimes involve opportunistic “straight thefts” of trailers, containers, and loads at truck stops or multimodal distribution hubs and highly coordinated operations conducted by organized criminal networks. Both categories create significant economic losses, disrupt supply chains, and in some cases fund broader illicit activities such as narcotics trafficking, counterfeiting, and human smuggling. DOT seeks information from State, metropolitan, and local agencies; law enforcement; industry; stakeholders ( e.g., carriers, shippers, drivers, warehouse operators (including at airports), insurers); and the public to aid in the development of strategies and potential programs to reduce cargo theft, strengthen supply chain security, and create a safe operating environment for freight stakeholders and the traveling public.

Some questions in the notice include:

What industry best practices or technologies ( e.g., GPS tracking, electronic seals, AI-driven monitoring, secure parking, etc.) have proven most effective in reducing both opportunistic thefts and organized thefts?

How should DOT measure success in reducing cargo theft, and what performance metrics would be most valuable to track?

To what agency or jurisdiction does industry currently report cargo theft? What barriers prevent industry from reporting theft incidents to Federal agencies? How can DOT reduce these barriers?

Which commodities face the highest risks and do those risks vary contingent on whether the commodity is domestic, imported, or exported?

Comments must be received on or before October 20, 2025. DOT will consider comments filed after this date to the extent practicable.

CLICK HERE to read the notice.

WASHINGTON, D.C. – U.S. Transportation Secretary Sean P. Duffy today announced the launch of the first phase of the National Consumer Complaint Database (NCCDB) modernization. The Federal Motor Carrier Safety Administration (FMCSA) is launching this update to improve navigation and enhance functionality of this important tool for enhanced user capabilities for commercial drivers, motor carriers, and consumers. 

The NCCDB is the primary online portal for drivers and consumers to report violations of Federal Motor Carrier Safety Regulations, including issues related to safety, fraud, and household goods moves. This update will also streamline the agency’s response process and expand reporting categories to include, for the first time, complaints against property brokers.   

“This overdue tech upgrade is a win for drivers, carriers, and the driving public,” said U.S. Transportation Secretary Sean P. Duffy. “The modernized database will make it easier to file complaints, access digital tools, and empower individuals to speak up about unsafe practices. With your support, we will continue to take bad actors of the roads to keep the American people safe.” 

The phase one launch is part of USDOT’s Pro-Trucker Package, announced by Secretary Duffy in June, which is focused on improving working conditions and improving critical tools for America’s truck drivers. 

FMCSA will continue to roll out more improvements in the coming months. Phase two of the modernization effort will introduce additional functionality, performance improvements, and a new name for the database – reflecting FMCSA’s commitment to making this a modern, user-friendly tool for the entire motor carrier industry. 

The updated database is now live at: https://nccdb.fmcsa.dot.gov.