FMCSA Electronic Logging Device (ELD) 

Support Information  

The Federal Motor Carrier Safety Administration (FMCSA) has updated their website to provide a centralized location for its ELD Support email inboxes. The update includes the centralization of the following email inboxes:

• General Information: For general information regarding electronic logging devices (ELD) or automatic on-board recording devices (AOBRD), please review our frequently asked questions (FAQs). If your question is not addressed in the FAQs, submit your question to FMCSA at ELD@dot.gov.
• Agricultural Operations: For additional information on agricultural operations, including new agricultural commodity compliance diagrams, please visit our website or email us at agricultural@dot.gov.

ELD Malfunctions Extension Requests: 

If you would like to file an ELD malfunction extension request per 49 CFR part 395.34 by email, please submit your extension request to ELD-Extension@dot.gov. Include the legal name, principal place of business address and USDOT number of the motor carrier.  To request an extension from the FMCSA Division Administrator in the Field Office in your state, you may contact the office directly. FMCSA Division Administrator contact information can be found here.

Electronic Logging Device HOS Violation Information Graphic

FMCSA has posted an informational graphic that tracks daily and weekly HOS violation information.  https://www.fmcsa.dot.gov/regulations/enforcement/electronic-logging-device-information-graphic

Electronic Logging Device (ELD) Frequently Asked Questions: The ELD Frequently Asked Questions have been updated with questions that address Non-compliant drivers and the Commercial Vehicle Safety Alliance’s Out of Service Criteria, Malfunctioning Automatic Onboard Recording Devices (AOBRD), and Malfunctioning AOBRD extension requests

If you have additional questions, please click here.